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As Cellphone Innovation Slows, Carriers Aim to Prompt Upgrades: Bits The Business of Technology; July 16, 2013.

Tuesday, July 16, 2013 For the latest updates, go to nytimes.com/bits » Daily Report As Cellphone Innovation Slows, Carriers Aim to Prompt Upgrades | In recent days, several major phone carriers have announced plans to tweak the typical cellphone contract, usually two years long, giving tech aficionados an incentive to stay and giving other customers frustrated with their plans a possible cause for hope, Brian X. Chen reports in The New York Times. AT&T, the second-largest American phone carrier, plans to announce on Tuesday a plan that gives customers a chance to upgrade phones after one year. T-Mobile USA announced a similar option last week, underscoring one of the biggest problems in the phone industry: fewer people are upgrading year after year. That could be because smartphones have been hitting a wall in terms of what they can do. Smartphones with nice screens and high-quality cameras are commonplace, and people may be