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BI INTELLIGENCE | JPMorgan Chase rolls out a new Alexa skillon March 28,2018
JPMorgan Chase rolls out a new Alexa skill
JPMorgan Chase and Amazon have struck a partnership to develop a new
Alexa skill that will allow the investment bank's institutional clients
to access its research through the voice assistant.
Clients will now be able to access analyst reports and stock information
via Alexa from their office, home, or any other place of their
For now, clients will only be able to receive information via the
channel, but JPMorgan says the next step will be to allow users to act
on the information, for example, to execute trades.
As voice assistants move into the institutional client space, banks need
to be aware of potential risks. JPMorgan itself admits that, before it
can allow Alexa to execute trades on clients' behalf, the bank will have
to reinforce the security and authentication of the skill to prevent
the assistant from acting on an unrelated direction it overhears, or on a
fallacious request submitted by someone besides the owner.