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Nov 16, 2011

Smartcompany News and Analysis: Tourism’s road to recovery, Coles’ online pricing blunder, SMEs urged to consider fixed loans amid volatility, Spotless rebuffs private equity

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Today on SmartCompany, we look at the backlash to Coles’ decision to not honour its cheap online beer offer, find out why food franchising is losing favour and report that although banks are still hungry for SME lending, there’s been some interesting movements in rates over the past six months.

And in Boss Lady, SmartCompany founder and publisher Amanda Gome reveals her pre-Christmas vow, and all the reasons she feels optimistic about 2012.

For all this and more, head to our home page.

Top Story
Tourism’s long road back
Once a famed tourist destination known for its vibrant cities, beautiful beaches and remarkable outback, Australia is now a net exporter of tourism. How will it recover its past glory? BY MADELEINE HEFFERNAN.

Tax Update
Employee versus contractor: Beware the traps
The Fair Work Ombudsman has released the findings into sham contracting in the cleaning services, hair and beauty, and call centre industries. And there were a number of problems. BY TERRY HAYES.
Beware the Traps

Aunty B
I want to develop my next generation of leaders. How do I choose them?
Be honest about who is in the high potential group. It will get out anyway. And let the high potentials know that the money comes when they actually make the cut.
Aunty B

Facebook Know-how
Lara Solomon
Social media is supposed to be social (the clue is in the name). It is all about listening, talking and building a relationship; how can you do that if you don't let the other person talk?
Lara Solomon

IT Systems
David Markus
There is a common belief that process-driven organisations are unable to be creative, as they are bound by their procedures. I would like to argue that it is quite the opposite.
David Markus

Internet Secrets
Craig Reardon
If you want to tap into the increasingly lucrative online market, start publishing your prices and letting customers help themselves to buying your product.
Craig Reardon

IT Means Business
Dave Stevens
Unified communication has well and truly come of age. The important question, of course, is whether your business can benefit.
Dave Stevens

Business Tech Talk
Paul Wallbank
Have we passed the point of diminishing returns with online networks?
Paul Wallbank

Boss Lady
Amanda Gome
Just to balance up the overwhelming pessimism out there, here is my list of why I feel optimistic about next year.
Amanda Gome

$80m deal puts iiNet among big boys: The AustralianIT-PiNG

$80m deal puts iiNet among big boys
Mitchell Bingemann IINET is eyeing a niche in government and corporate telecoms after offering up to $80 million to acquire Canberra-based telco TransACT.
Dell replaces BlackBerrys
Fran Foo COMPUTER giant Dell has replaced more than half of its corporate BlackBerry fleet globally as part of a company-wide efficiency drive.
Nokia to offer Windows tablet
NOKIA plans to have a tablet computer using Microsoft's Windows 8 phone software ready by June 2012, according to reports.
How to save local publishing
Louise Adler IT is likely that, within three years, 25 per cent of books sold in Australia will be in an electronic format.
Tech Mahindra profit up 59pc
Kenan Machado and Dhanya Ann Thoppil INDIAN IT software and services firm Tech Mahindra posted a 59 per cent jump in quarterly net profit.
US joins NATO cyber facility
THE US has joined NATO's cyber defence research centre in Estonia that works on ways to combat cyber attacks.
Dutch watchdog passes Google WiFi plan
THE Netherlands' privacy watchdog says Google StreetView adheres to the letter of the law.
Raising sales top priority: Elop
Christopher Lawton WITH its new Windows smartphones just hitting the market, Nokia said its top priority now is to drive up sales volumes.
Miramax in Netflix UK launch
MIRAMAX signed a deal allowing Netflix to stream its movies on its service in Britain and Ireland, the companies said.
Click here for all headlines

IT Business
Search engines look to usurp Google
Staff lost in ANZ's 'super strategy'
Health consortium enlists Microsoft
Microsoft gives business social edge
Exec Tech
Lame game engine, brilliant graphics
ASUS launches Zenbook in Australia
Chart a course for rollicking mayhem
Extra smart and a real handful
How to save local publishing
Louise Adler IT is likely that, within three years, 25 per cent of books sold in Australia will be in an electronic format.